Frequently asked questions
The questions we hear most often from patients, families and care home managers.
The questions we hear most often from patients, families and care home managers.
You may qualify if you are unable to leave home unaccompanied because of a physical or mental illness or disability. We confirm eligibility on your behalf before any visit.
There is no charge for an NHS home eye test if the patient qualifies. Private home eye tests are quoted transparently before booking.
Most home eye tests take 40–60 minutes. We allow extra time for patients living with dementia, low vision or complex communication needs.
We cover Coventry, Birmingham, Solihull, Warwickshire, Wolverhampton, Northampton, Staffordshire, Worcestershire and the wider Midlands. UK-wide care home contracts are available on request.
Yes. We bring a frame range to the patient, glaze the chosen prescription, then return to fit and adjust the finished glasses in person.
Yes — we run scheduled clinical rounds at care homes across the Midlands, handle NHS paperwork on the home's behalf, and supply glasses on-site.
NHS and private home visits across Coventry, Birmingham, the Midlands and beyond. Friendly, GOC-registered care — no high street trip required.