Frequently asked questions
The questions we hear most often from patients, families and care home managers.
Answers below reflect how First Care Optical works in practice across Coventry, Birmingham, Solihull and the wider Midlands. NHS rules for domiciliary sight tests are set nationally — we confirm eligibility before every visit.
If your question is not listed, call 07458 693608 or use the contact form. For clinical emergencies, call NHS 111.
All questions
Who is eligible for an NHS home eye test?
You may qualify if you are unable to leave home unaccompanied because of a physical or mental illness or disability. We confirm eligibility on your behalf before any visit.
How much does a home eye test cost?
There is no charge for an NHS home eye test if the patient qualifies — that is, when the patient is entitled to an NHS sight test and cannot leave home unaccompanied because of physical or mental illness or disability. Private home eye tests are £75.
How long does the visit take?
Most home eye tests take 40–60 minutes. We allow extra time for patients living with dementia, low vision or complex communication needs.
Do you cover my postcode?
We cover Coventry, Birmingham, Solihull, Warwickshire, Wolverhampton, Northampton, Staffordshire, Worcestershire and the wider Midlands. UK-wide care home contracts are available on request.
Can you supply glasses at home?
Yes. We bring a frame range to the patient, glaze the chosen prescription, then return to fit and adjust the finished glasses in person.
Do you work with care homes?
Yes — we run scheduled clinical rounds at care homes across the Midlands, handle NHS paperwork on the home's behalf, and supply glasses on-site.